at333 — Terms and Conditions

1 General Introduction

at333 (hereinafter referred to as "Platform", "we", "our") provides an online entertainment service for gaming enthusiasts in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between the at333 platform and its users ("you", "member").

By accessing, registering on, or using any game or service on the at333 platform, you confirm that you have fully read, understood and accepted these Terms. If you do not agree with any part of these Terms, please do not use our platform.

These Terms must be read together with at333's Privacy Policy and Responsible Gaming Policy, which form an inseparable part of this document.

2 Eligibility and Account Restrictions

2.1 Age Requirement

You must be at least 21 years of age to register on the at333 platform and play games. Use of this platform by minors (those under 21) is strictly prohibited. We may request documents for age verification at the time of registration.

2.2 Personal Use

Each individual may register only one at333 account. Operating multiple accounts by the same person is prohibited and may result in complete account cancellation. The account is for the registered individual's personal use only.

2.3 Geographic Restrictions

at333 primarily provides services to users in Bangladesh. Users confirm that using online gaming services from their location does not violate local laws. at333 will not be held responsible for any violations of local laws.

3 Account Registration and Verification

3.1 Providing Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. Registering with false or misleading information is a serious violation of these Terms and may result in immediate account cancellation.

3.2 Identity Verification (KYC)

at333 reserves the right to verify your identity, age and payment method at any time. The following documents may be requested during this process:

• Copy of National Identity Card (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method used
• Selfie or face verification (where required)

We may place withdrawals on hold until the verification process is complete.

3.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing your account details with any third party is prohibited. If you suspect any unauthorized access to your account, contact support immediately.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

Funds can be deposited on the at333 platform using the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for all methods is ৳200.

• Deposits may only be made from a payment account registered in your own name
• Use of third-party payment accounts is strictly prohibited
• The deposit process is generally instant
• In the event of a technical issue, deposits may be delayed — please contact support

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. For successfully verified accounts, withdrawals are generally processed within 10 to 45 minutes.

• Withdrawals can only be made using the same method used for the deposit
• If an active bonus is present, the bonus wagering must be completed before withdrawal
• In cases of suspicious activity, withdrawals may be placed on hold until verification is complete
• at333 reserves the right to hold withdrawals during the verification process

4.3 Currency and Taxes

at333 processes transactions in Bangladeshi Taka (BDT / ৳). The responsibility for paying any applicable government taxes or duties rests entirely with the user.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳200 is required to receive this bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the total amount of the bonus and deposit before making a withdrawal.

• There may be a set time limit to complete the wagering
• Not all games may contribute equally to wagering calculations
• Another bonus cannot be activated while one bonus is already active
• The bonus may be cancelled if wagering conditions are not met

5.3 Promotions and Special Offers

at333 regularly provides various promotional offers. Each offer has its own terms as stated in the offer description. If bonus abuse or manipulation is suspected, at333 reserves the right to cancel the bonus and suspend the account.

5.4 VIP Program

at333 offers three VIP tiers — Bronze, Silver and Gold. Weekly cashback rates are up to 0.3%, 0.7% and 1.0% respectively. Members advance to higher tiers based on regular gaming activity and loyalty to the platform.

6 Gaming Rules

6.1 Fair Play

All games on the at333 platform are operated to ensure fair play. The platform uses SSL encryption technology and applies Random Number Generator (RNG) technology to determine game outcomes.

6.2 Technical Errors

at333 reserves the right to void any winnings incorrectly displayed as a result of a technical error or system failure. In such cases, the relevant game round will be considered void.

6.3 Disconnection

If a game is interrupted mid-play due to an internet disconnection, the system will generally complete that round at its natural pace. It is the user's responsibility to ensure the quality of their internet connection.

6.4 Game Provider Terms

Games available on at333 are operated by third-party game providers such as Pragmatic Play, Spribe, JILI, PG Soft and others. The relevant provider's own terms and conditions may also apply to these games.

7 Prohibited Activities

The following activities are strictly prohibited on the at333 platform:

• Operating multiple accounts or using a third party's account
• Gaining an advantage through bonus abuse, manipulation or coordinated betting
• Money laundering or using funds from illegal sources
• Hacking, software interference or attempting to influence game outcomes
• Using insider information to gain unfair advance knowledge of game results
• Playing games using automated bots or third-party software
• Threatening, harassing or inappropriate behaviour toward other platform members
• Rude or threatening behaviour toward at333 staff

If any of the above activities are engaged in, at333 may immediately close the account, forfeit the balance and take legal action where applicable.

8 Responsible Gaming

at333 places the highest priority on responsible gaming. We believe that gaming should be for entertainment purposes only — not as a solution to financial problems.

8.1 Self-Restriction Tools

Members on the at333 platform can use the following tools to protect themselves:

• Setting daily, weekly or monthly deposit limits
• Setting daily loss limits
• Temporarily or permanently closing your account on your own
• Activating a cooling-off period

If you notice signs of a gaming problem, contact our support immediately. Visit our Responsible Gaming page for more information.

9 Account Suspension and Closure

9.1 Closure by at333

at333 reserves the right to suspend or close any account at any time in the following circumstances:

• Violation of these Terms
• Failure to verify identity or age
• Suspected fraudulent or money laundering activity
• As required to comply with applicable laws or regulations
• Extended period of inactivity

9.2 Closure by the Member

Any member may request to close their account at any time. All active bonuses will be cancelled before the account is closed. However, the verified main balance (excluding bonuses) will remain withdrawable.

9.3 Inactive Accounts

An account may be marked as inactive if there have been no transactions for 12 months or more. Please contact support to ask about the policy for maintaining the balance of inactive accounts.

10 Limitation of Liability

at333 accepts no liability for the following:

• Loss or inconvenience caused by technical errors or system failures
• Delays or errors by third-party payment providers
• Issues with the software or services of third-party game providers
• Game interruption mid-session due to internet connection issues
• Losses caused by the user's own errors or negligence
• Losses resulting from unauthorized third-party access (if the user fails to maintain account security)

at333's maximum liability under any circumstances will be limited to the amount of the transaction in question.

11 Privacy & Data Protection

at333 is committed to protecting the privacy of your personal information. Details on how we collect, store, and use your data can be found in our Privacy Policy.

In brief, at333:

• Keeps all data secured with SSL encryption technology
• Does not sell your information to third parties
• Uses necessary information for service improvement and fulfillment of legal obligations
• Stores information in accordance with proper security measures

12 Dispute Resolution

12.1 Filing a Complaint

For any complaint or dispute related to the at333 platform, please first contact us via our 24/7 live chat support or by email. Our support team accepts complaints in Bengali and works to resolve them promptly.

12.2 Resolution Process

After a complaint is filed, at333 will investigate and endeavor to provide a fair resolution. In disputes regarding game outcomes, at333's system log data will be considered as conclusive evidence.

12.3 Resolution Timeframe

All complaints will be addressed within a reasonable time from the date of effective contact. Complex cases may require additional time, and you will be informed accordingly.

13 Right to Amend Terms

at333 reserves the right to change, modify, or update these terms and conditions at any time. In the case of significant changes:

• A notice will be published on the platform
• Registered members will be notified by email
• The date of the change will be updated on this page

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. It is therefore recommended that you review this page regularly.

14 Contact Us

If you have any questions or complaints regarding these terms and conditions, please reach us through any of the following channels:

•   24/7 Bengali Live Chat Support
•   [email protected]

Our support team provides assistance in Bengali and is ready to resolve your queries quickly.

For more information, visit our FAQ page and About Us page.