Your Privacy Is Our Commitment
Your personal information is fully secure at at333. Learn in detail in this document how we collect information, store it, and ensure your privacy.
This Privacy Policy ("Policy") applies to the at333 platform (at333.cam) and all related services. By using our website or registering an account, you are considered to have agreed to the terms of this Policy. This Policy has been created for users in Bangladesh and makes clear our commitment to protecting their personal information.
We take your privacy very seriously. All your information at at333 is kept secure using SSL encryption technology. We never sell or transfer your personal information to third parties without your permission.
1. Information We Collect
Registration Information
When you create an account at at333, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may use the platform)
- Email address
- Mobile number
- Preferred currency and language settings
Financial Information
We collect payment-related information to facilitate deposits and withdrawals. This may include:
- Mobile number for bKash, Nagad, Rocket, or Upay
- Bank account number and bank name (for bank transfers)
- Transaction history and amounts
We do not store full card numbers or bank passwords. All financial information is transmitted using encryption.
Automatically Collected Information
When you visit our website, some information may be collected automatically:
- IP address and geographic location (approximate)
- Browser type and version
- Operating system
- Page visit time and usage patterns
- Information from cookies and similar tracking technologies
2. Use of Information
at333 uses the information collected from you for the following purposes:
Account management and service delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Processing bonuses, promotions, and rewards
- Ensuring VIP programme benefits
Security and fraud prevention
- Identity verification and age confirmation (for 21+)
- Detecting and preventing suspicious activity
- Maintaining account security
- Complying with anti-money laundering (AML) procedures
Customer support and communication
- Providing assistance via 24/7 Bengali live chat
- Sending important account updates and notifications
- Informing you about promotional offers and new services (based on your consent)
Platform improvement
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Planning new games and services
3. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small data files stored in your browser. They help our platform remember your preferences and provide better service.
Types of Cookies We Use
- Essential cookies: Required for login sessions and security.
- Functional cookies: Remember your language preferences and account settings.
- Analytics cookies: Used to analyse site usage patterns and improve our service.
Cookie Controls
You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit some functionality of the platform.
4. Information Sharing and Disclosure
at333 does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:
Payment processing partners
Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer services is shared with the relevant payment provider. These partners operate under their own privacy policies.
Legal obligations
If disclosure of information is required by legal proceedings, a court order, or a request from a regulatory authority, we will comply with that obligation. In such cases, we will provide only the minimum information necessary.
Technology and service providers
We work with trusted technology partners to operate our platform. They may only use information to carry out specific tasks as agreed by contract and may not use it for any other purpose.
Responsible gaming support
If seriously problematic gaming behaviour is identified in a user, necessary steps may be taken to provide support to that user.
5. Information Security Measures
at333 uses industry-standard technologies and practices to ensure the security of your information.
- SSL (Secure Socket Layer) encryption technology is used for all data transfers.
- Strong encryption algorithms are applied to store sensitive information.
- Our servers and databases operate in a secure environment where unauthorised access is prevented.
- Regular security reviews and updates are carried out.
- Staff receive training on data protection, and only authorised personnel can access information.
- A suspicious activity detection system is active at all times.
However, it is not possible to guarantee complete security when transmitting information over the internet. We are committed to providing the highest level of protection, but users must also take responsibility for keeping their own account information secure.
6. Data Retention Period
We retain your information only for as long as necessary:
- Active accounts: Information is retained while the account is active and for a defined period after the last use.
- Financial transaction records: Transaction records may be retained for an extended period to meet legal obligations.
- Closed accounts: Even after an account is closed, information required for regulatory and legal purposes is retained for a defined period.
- Marketing information: If you opt out of promotional communications, your information is updated according to that preference.
7. Your Rights
As a user of at333, you have the following rights:
Right to access information
You have the right to know what information we hold about you. You can contact our support team to request details of this information.
Right to correct information
If any of your personal information is incorrect, you can request that it be corrected. This can be done through account settings or by contacting support.
Right to opt out of marketing communications
You can stop receiving promotional emails or notifications at any time. This can be done by going to account settings or by making a request to support.
Right to close your account
You can close your at333 account at any time. However, some information may be retained for a defined period due to legal obligations.
Right to submit a complaint
If you have any complaint about the handling of your information, please contact our support team. We will review your complaint promptly and carefully.
8. Protection of Minors
at333 is a gaming platform for those aged 21 or above only. We do not knowingly collect any information from minors.
An age verification process is carried out at the time of registration. If we determine that a person is under 21, their account will be closed immediately and the information collected will be deleted.
If you believe a minor is using our platform, please notify our support team.
9. Policy Changes
at333 may update this Privacy Policy from time to time. For any important changes, we will:
- Update the date on this page.
- Attempt to notify registered users by email.
- Display a clear notice on the platform for significant changes.
Continuing to use the platform after changes have been made means you agree to the updated policy. We recommend that you review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please get in touch with us. Our team is ready to resolve your matter promptly and effectively.
Any privacy-related request should be submitted in writing so that we can verify it properly and respond in a timely manner. We will generally respond to your request within 7 business days.
For more information, visit our FAQ page or our About Us page.
Support and Contact
24/7 Bengali live chat — directly on the at333 platform
Response time: generally within 7 business days (for privacy requests)
Communication secured with SSL encryption